Frequently Asked Questions

HomeFrequently Asked Questions

Answers to Some of the Top Questions We Get About Our Team and Services

At A+ Pool Leak Detectives, we provide buyers, sellers, and homeowners with accurate, detailed inspections of their pools and spas. Take a look at the questions below to learn more about our process, service areas, and how we offer peace of mind.

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What services do you offer?

We provide comprehensive pool inspections and spa inspections for both current homeowners and individuals involved in a real estate transaction.

What areas do you serve?

We proudly serve the greater Austin area, including Austin, Westlake, Lakeway, Lake Travis, Tarrytown, Round Rock, Georgetown, Pflugerville, Anderson Mill, and Jollyville.

How can I schedule an appointment with an inspector?

You can easily reach out to our team by calling us directly or by filling out the contact form on our website to schedule your pool inspection.

Do you offer services specifically for real estate agents and homebuyers?

Yes! We specialize in realtor pool inspections and realtor spa inspections. We understand that real estate transactions are time-sensitive, so we offer prompt response times to keep your closing on track.

Do you perform repair work after the inspection?

No, we focus exclusively on providing thorough, unbiased inspections and reports. By not offering repairs, we ensure our assessments are completely objective and solely in your best interest.

Why should I choose your team for my pool evaluation?

We are a top-rated company known for our A+ customer service, prompt responses, and professional manner. We also provide invaluable guidance and educational resources for first-time pool owners.

Are your inspectors experienced with different types of pools?

Yes, our highly trained pool inspectors have extensive experience evaluating all varieties of in-ground pools, spas, and equipment pads commonly found in our area.

Do you provide resources for first-time pool owners?

Absolutely. We are very passionate about educating our clients. We provide access to online tutorials and educational videos so you can learn exactly how to care for your pool or spa.

Why do I need a separate pool inspection when buying a home?

General home inspectors often do not have the specialized knowledge required to evaluate complex pool equipment and structural integrity. Hiring a dedicated pool professional ensures no costly deficiencies are overlooked.

What does a realtor pool inspection include?

Our comprehensive pool inspections include a detailed visual evaluation of the pool’s interior surface, decking, coping, and the entire equipment pad, including pumps, filters, and heaters.

How long does a typical real estate pool inspection take?

A thorough evaluation usually takes between one and two hours, depending on the size of the pool, the complexity of the equipment, and whether a spa is included.

Will I receive a written report after the inspection?

Yes, you will receive a highly detailed presentation and document outlining our findings. Many of our clients use this report to help them determine their next steps when buying a home.

Do you inspect the spa during a home purchase as well?

Yes, we offer complete realtor spa inspections to evaluate the functionality of the jets, blowers, heating elements, and controls alongside the main pool.

Do you evaluate newly constructed pools?

Yes, we conduct new pool inspections to ensure your pool builder delivered exactly what was promised and that all equipment functions optimally before your warranty expires.

I already own my home; can I still get a pool inspection?

Absolutely. Whether you simply want peace of mind or have concerns about aging equipment, a professional evaluation is a great way to understand the current health of your backyard investment.

Do you teach new homeowners how to operate their pool?

Yes! Beyond the inspection itself, we take time to help you get acquainted with your system. Our goal is to make sure you understand the basics of daily operation and general upkeep.

Will an inspection help me save money in the long run?

Yes. Catching failing equipment, malfunctioning heaters, or structural issues early can save you thousands of dollars in the future.

What specific spa components do you evaluate?

During a spa inspection, we meticulously check the heaters, air blowers, jet functionality, filtration systems, and the structural integrity of the spa shell.

Do you check the pool automation systems?

Yes, we review all control panels, timers, and smart features to ensure the automation systems are communicating correctly with your pumps and heaters.

How do you assess the condition of the pool surface?

We perform a thorough visual check of the plaster, pebble, or fiberglass surface to look for signs of cracking, extreme scaling, or delamination that could compromise the pool structure.